Data Privacy

We operate the website found at, and would like to inform you of the following provisions: We recall and use your personal data only within the framework of the regulations laid out in the data protection laws of the Federal Republic of Germany. The following informs you of the manner, extent, and purpose of the collection and use of personal data. This information can be found on our website at all times.

Data Use and Transfer

Your internet browser automatically transfers data to our web server for technical reasons when accessing our website. The data includes date and time of access, URL of the referral website, accessed files, quantity of the sent data, type and version of browser, operating system, and your IP address. This information is separated from other data that is input and saved when you accept one of our offers. Generally attributing this data to a specific person is not possible, and this is also not the intent. The data is used for statistical purposes and is then erased.

Inventory Data

Provided that a contractual relationship between you and our company is being started, developed, or changed, we will collect and use the personal data necessary for this purpose. At the request of the appropriate authorities we may, in individual cases, share inventory data for the purposes of criminal investigation, emergency response, satisfying the requirements of an intelligence agency or military counterintelligence, or for the enforcement of intellectual property rights. Apart from these cases your data will not be transferred to a third party.

Data Usage

We recall and use your personal data when it is necessary to enable you to claim one of our internet offers or send you a bill (usage data). These particular features are part of your identification and indicate the beginning, end, and extent of the use of our offer. For advertising purposes, market research, and to meet the demands of the design of our internet offerings, we are allowed to create usage profiles under pseudonyms. You have the right to decline this use of your data. The usage profile may not be linked with the data of the bearer of the pseudonym. At the request of the appropriate authorities we are permitted on an individual basis to relay information about specific data (inventory data), as long as it is for the purpose of a criminal investigation, emergency response, satisfying the requirements of an intelligence agency or military counterintelligence, or for the enforcement of intellectual property rights.

Customer Account

By opening a customer account you agree to the storage of inventory data such as name, address, and e-mail address, as well as usage data (username, password). This gives you the opportunity to place orders by using your e-mail address, account number, or password.

Consent and Revocation

Even when you have committed personal data to our company, including that found in customer accounts, you are able to erase it at any time. Data that is stored for accounting purposes is not affected by revocation or deletion.

Retention Period

Personal data that is transmitted to us through our website is only stored until the purpose for it being entrusted is fulfilled. A retention period of up to 10 years must be observed for specific data where the retention period relates to commercial or tax law.


If you have signed up to receive our newsletter, then you have clearly expressed the following agreement, which we have logged: „I would like to subscribe to the newsletter. Cancellation is possible at any time.“ You may revoke this agreement at any time in the future.

Use of Cookies

So called “cookies“ are used in order to increase the scope of our internet service and to make use of the site more comfortable for you. “Cookies“ are small text files from a website that are stored locally in your internet browser on your computer. Cookies enable your computer to recall certain data when accessing our website. The cookies on our website do not use any personal data. Your browser settings allow you the ability to deactivate cookie storage. However, this could inhibit our internet service’s scope of function.

Google Analytics

Our website uses Google Analytics, a web analysis service from Google Inc.. Google Analytics uses so-called cookies, which are text files that are stored on your computer and enable an analysis of your use of the website. The information gathered by the cookies about your use of this website (including your IP address) is transferred to and stored in a Google server in the US.  Google Inc. uses the saved information in order to evaluate your use of the website and then create reports about the website activity for the web host. This helps to increase the scope of internet services offered. However, we would like to point out that Google uses our website with the extension „anonymizelp()“. This means that IP addresses are only stored in an abbreviated manner, which excludes the possibility of linking a specific person directly with the stored data. Google Inc. will transfer the saved information to third parties only in specific cases when this is prescribed by law, or when the data is being collected by Google on behalf of a third party. You can avoid this data storage by setting your internet browser to not install cookies, however, we would like to point out that in this case you will not be able to use all the website functions to their full capacity.

You can also avoid data collection by installing the deactivation add-on for browsers put out by Google Analytics found here.

Social Media

In the framework of usage based online advertising we employ the communication tool of the social media platform Facebook.  The principal use is for generating a non-reversible and non-user related check sum (hash value), which can be transmitted to Facebook for analysis and marketing purposes. This is done using the Facebook cookie. Further information about the purpose and scope of this data collection, the processing and use of the data by Facebook, and your set-up options for privacy protection can be found in the data protection guidelines of Facebook here. If you would like to object to this use, please go to here.

TrustPilot is an independent review website that helps us to get feedback from our customers.

TrustPilot is an independent online review website that was started in Denmark back in 2007. We use TrustPilot to send out invitation emails to customers we have worked with, so they have the opportunity to leave feedback. It is necessary that we ask for feedback from our customers so we can improve our service for the benefit of others.

Customer rating Collected By TrustPilot

When we want to send out a TrustPilot review invitation, we send them our clients First Name, Last Name, Email Address and Reference (optional). These details are used by TrustPilot to send you an email asking you to leave a review about the service you received. The reference allows us to categorise review invitations.

TrustPilot Marketing

TrustPilot gives us the ability to create images that include your name and testimonial that we can share on Social Media. If you do not want us to use your review for marketing purposes, then you can contact us at any time.

How Do I Stop TrustPilot Emails?

You can contact us at any time, and we will remove your details from TrustPilot. Alternatively, at the bottom of every TrustPilot email, there is a link to unsubscribe.

TrustPilot Privacy Policy

Right to Information

As user of our internet services you have the right to inquire about the data stored in association with your person or your pseudonym. Upon request we can furnish this information electronically free of charge. For questions about personal data collection, processing, and use, as well as its disclosure, correction, blocking or deletion, please contact us via e-mail at

In case you are no longer in agreement with the storage of your personal data, or if it has become inaccurate, we will erase or block your data, or make corrections according to your instructions (as far as this is permitted by applicable regulations).

Data access request

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